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How long before a number is activated?

swisstone
Newbie
Posts: 8
Registered: 19-10-2007

How long before a number is activated?

I have signed up for the trial using PAP2-NA All appears to be fine!
I can call out to landlines no problem.
But I am yet to receive a call? Is there a delay in activating my geographic phone number?
I activated my trial and made my first call on 30th Jan. but when I call my new phone number from my mobile drops with "incorrect number" as if the number does not exist!
When I call my new number from Skype it gives "incorrect number does not exist" error.
Should I wait longer for my number to be set up? Or is something wrong?
Please help!
Many thanks,
Tony
2 REPLIES
Community Gaffer
Community Gaffer
Posts: 12,808
Thanks: 636
Fixes: 62
Registered: 04-04-2007

Re: How long before a number is activated?

Hi Tony,
Seems like your PSTN number had no destination associated with it. I've made some changes at this side which should sort it. Let me know if you're still having problems after a few hours.

Bob Pullen
Plusnet Products Team
If I've been helpful then please give thanks ⤵

swisstone
Newbie
Posts: 8
Registered: 19-10-2007

Re: How long before a number is activated?

Hi Bob,
Yep this has solved the problem! Everythings working fine now!
All seems very stable much better than the old system.
I think it should prove to be popular in the  future.
Getting new and novice users to take part and config their sip hardware/software and open ports in their router could prove to be a challenge tho!!!  But its worth it once its working!
Thanks again,
Tony  Grin