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Help -'Address busy' on 0808 number

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Help -'Address busy' on 0808 number

I've been trying to use a conference call number on my VoIP account today but when i try the freephone 0808xxxxxx number I'm getting 'address busy'.
If I use the 01xxxxxx number it works fine.
This has previously worked before and I have changed any settings, I'm using a Nokia N95 to make the calls.
Anyone got any ideas?
Thanks.
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12 REPLIES
RichSmol
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Posts: 709
Registered: 29-10-2007

Re: Help -'Address busy' on 0808 number

anyone else found this? I've tried to dial a BT meet-me conference number which hasnt worked but the 01 number has, i wonder whether Gradwell block these in favor of their own conference numbers (not available on single line accounts just centrex multiline voip accounts).
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Re: Help -'Address busy' on 0808 number

Interesting idea, I have a few conference calls with different numbers that I can try to test it out.
If they are blocking them is there anyway to get it unblocked?
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RichSmol
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Registered: 29-10-2007

Re: Help -'Address busy' on 0808 number

yeh im sure we can get them unblocked - its probably a blocked number range as apposed to single numbers. Best bet would be to raise a ticket with the reason why you want it unblocked and our suppliers will either unblock the number or give you a reason why its not possible!
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Re: Help -'Address busy' on 0808 number

Set up SJPhone on my mac today and have made a call ok with it.
However the conference call numbers still don't work. Error:
Outgoing SIP session
Respondent: 
Remote client: 
Started:  Nov 26 10:37
Ended:  Nov 26 10:37
End reason:  Call rejected: 603 Declined
I have raised a ticket 27111268 for it to be looked into.
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petergradwell
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Posts: 29
Registered: 06-11-2007

Re: Help -'Address busy' on 0808 number

Quote from: adiewoo
I've been trying to use a conference call number on my VoIP account today but when i try the freephone 0808xxxxxx number I'm getting 'address busy'.

what is the number please ?
thanks
peter
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Re: Help -'Address busy' on 0808 number

Peter,
There are 3 numbers that all exhibit the same behaviour these are 08081095797, 08081095644, 08082380213.
Thanks
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Moderator
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Posts: 17,191
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Registered: 11-01-2008

Re: Help -'Address busy' on 0808 number

Can someone take a look at ticket 27111268 seems to have been bounced back to me without any update and I'm not sure what is going on.
Thanks.
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RichSmol
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Re: Help -'Address busy' on 0808 number

Can you let me know if this is still happening as Gradwell have made some minor amendments to our tariff to ensure that these numbers are included.
cheers
Rich
RichSmol
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Posts: 709
Registered: 29-10-2007

Re: Help -'Address busy' on 0808 number

i've just tested these numbers and the final one is the only one that doesnt seem to want to work - can you make sure that number is correct and i'll get Gradwell to take a look at why its not working.
cheers
Rich
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Re: Help -'Address busy' on 0808 number

Hi Rich,
I've tested all 3 too and have the same issue that the 3rd one isn't working.
It is a valid number - tested it on my landline to be sure -  though I haven't get any calls on it for a few weeks.
Thanks for you help on this.
Adiewoo
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RichSmol
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Registered: 29-10-2007

Re: Help -'Address busy' on 0808 number

Gradwell have fixed this for you now - give it 15mins and it should be fine.
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Re: Help -'Address busy' on 0808 number

Thanks Rich, that's great  Smiley
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