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Geographical Number

paulw
Newbie
Posts: 1
Registered: 28-11-2009

Geographical Number

Hi Everyone,
I have requested to set up a broadband phone. The other day I got an email asking me to choose a broadband number by following a link in the email. However, the email gave the link as -plusnetURL-. This cannot be followed as it isn't a link.
Does anyone know what the link should be as I can't find it anywhere on the plusnet site.
Thanks
Paul
3 REPLIES
Community Veteran
Posts: 1,139
Thanks: 4
Registered: 20-07-2007

Re: Geographical Number

Hi Paul,
To be honest, I can't remember how that bit of the sign-up process works - I think you choose the STD code you want and are then assigned a number.
If the link isn't working I think your best bet would be to ring Customer Support on 0845 140 0200 or 0114 296 5188.
Bob
RussB
Newbie
Posts: 5
Registered: 26-11-2009

Re: Geographical Number

Exact same thing has happened on my registration request, I received an email this morning with the same thing in it >>
"Please click on the link below to do this:
_PlusnetURL_"
Thought it might have been something funny with my email program, but the other links in the email are done correctly.
mdean
Grafter
Posts: 70
Registered: 13-05-2007

Re: Geographical Number

hi paulw and RussB
we had a small problem with those e-mail that you received and I had to manually activate your accounts. I hope that you have been able to try our VoIP service.