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Can someone please help me with setting up the 3cx app for iphone.

wacky17
Grafter
Posts: 134
Registered: 25-06-2008

Can someone please help me with setting up the 3cx app for iphone.

I've been getting 240 voip minutes each month but im not using them and since i have a new iphone, i want to install the 3cx app for iphone to start using them. I dont know where to start so if you already use this app on your iphone then could you please send a screen shot or give me some help in setting it up.
5 REPLIES
Community Veteran
Posts: 6,249
Thanks: 428
Fixes: 39
Registered: 30-07-2007

Re: Can someone please help me with setting up the 3cx app for iphone.

I have it working on Android but I don't have an Iphone I'm afraid.
Anyway, the information your need to configure 3cx for Plusnet is:-
username - your 7 digit extension number
password - your sip password
sip registrar - sip.plus.net port 5060
outbound proxy - nat.plus.net port 5082
no stun server
From what I can see about the 3cx for Iphone, I suspect you might struggle to get it working with PlusNet voip.
Here is the configuration guide for Iphone http://www.3cx.com/blog/3cxphone/iphone/configuring/
and here the one for Android http://www.3cx.com/blog/3cxphone/android/configuring/
The Iphone one has nowhere to configure an outbound proxy as far as I can see.

wacky17
Grafter
Posts: 134
Registered: 25-06-2008

Re: Can someone please help me with setting up the 3cx app for iphone.

Thank you but i still cant get 3cx to work so now looking at getting fring to work but i keep getting id and password incorrect when i try to set it up in the sip add-on.  Angry
Community Veteran
Posts: 6,249
Thanks: 428
Fixes: 39
Registered: 30-07-2007

Re: Can someone please help me with setting up the 3cx app for iphone.

id is your 7 digit extension number ( unless it start with a 4, then try dropping the 4 and use the last 6 digits )
password is your sip password ( not necessarily the same as the one used to login to the voip portal voip.plus.net )
You can change our sip password from the voip portal if you're not sure of it.
wacky17
Grafter
Posts: 134
Registered: 25-06-2008

Re: Can someone please help me with setting up the 3cx app for iphone.

Thank you very much Cheesy. I was using the same password i would use to login into the control panel. I just generated a new password within the control panel and used that.
Community Veteran
Posts: 6,249
Thanks: 428
Fixes: 39
Registered: 30-07-2007

Re: Can someone please help me with setting up the 3cx app for iphone.

Glad to hear you sorted it. As I said earlier I'm not sure its going to me possible to configure 3cx for the IPhone due to the lack of and outgoing proxy facility.
You might have a look at Linphone http://www.linphone.org/ , that's available for the IPhone and I believe has proxy support.