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Call rejected: 500 PSTN access unavailable for current account

kondor101
Newbie
Posts: 10
Registered: 15-07-2010

Call rejected: 500 PSTN access unavailable for current account

Just decided to set up my old VoIP after not using it for ages and got "Call rejected: 500 PSTN access unavailable for current account" when I tried to dial out.
Anything obvious I am doing wrong?
1 REPLY
Moderator
Moderator
Posts: 17,191
Thanks: 883
Fixes: 101
Registered: 11-01-2008

Re: Call rejected: 500 PSTN access unavailable for current account

It might have been deactivated, from the FAQ:
Quote
8. What happens if I don't use my Broadband Phone account?
If you're a Broadband Phone PAYG Customer:
You'll need to use Broadband Phone for at least 2 minutes each month; otherwise your landline number will be removed and given to someone else.
If you use any other type of Broadband Phone account:
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