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Call Pickup

mickycollis
Grafter
Posts: 41
Registered: 27-09-2012

Call Pickup

Hi All
There is a new feture on the Voip Portal Called Call Pickup.
I have setup the users that are allowed to pick up the call. I was wondering how the users can pick up the call?
Thanks
Michael  Crazy
11 REPLIES
Community Veteran
Posts: 6,249
Thanks: 430
Fixes: 39
Registered: 30-07-2007

Re: Call Pickup

I don't see this facility on my voip portal ?
Moderator
Moderator
Posts: 17,191
Thanks: 883
Fixes: 101
Registered: 11-01-2008

Re: Call Pickup

I'm not seeing it either.
Will Moderate For Thanks
mickycollis
Grafter
Posts: 41
Registered: 27-09-2012

Re: Call Pickup

its on your extension page
I have attached a photo
Community Veteran
Posts: 6,249
Thanks: 430
Fixes: 39
Registered: 30-07-2007

Re: Call Pickup

Nope, not there on mine. Do you have a divert set ?
mickycollis
Grafter
Posts: 41
Registered: 27-09-2012

Re: Call Pickup

Nope
Mines in the bit on account over view then you have
Broadband Phone PAYG 2012-10-10 16:42:41 xxxxx xxxxxx  xxxxxxx (Ext) online until 2013-07-05 14:37:03
Then you hit the Pink extension but and then I go all the way down to the bottom and it says Call Pickup Settings
Mines after the Divert setting and before the routing information


Community Veteran
Posts: 6,249
Thanks: 430
Fixes: 39
Registered: 30-07-2007

Re: Call Pickup

Yes, that's exactly where I was looking but it's not there, see below
Community Veteran
Posts: 5,374
Thanks: 196
Fixes: 2
Registered: 11-08-2007

Re: Call Pickup

I just checked and CAN see it  ?   Huh

[edit:added] on Broadband Phone Anytime 240 from previous legacy account type BBYW-Option#3
RobPN
Aspiring Pro
Posts: 791
Thanks: 73
Fixes: 1
Registered: 17-05-2013

Re: Call Pickup

Quote from: MisterW
Yes, that's exactly where I was looking but it's not there

Mine's the same as yours, but I only have Broadband Phone Anytime 240 i.e. the free/included VoIP service which came with certain legacy accounts - maybe it's different for Broadband Phone PAYG?  (unless of course that is what you have)
Community Veteran
Posts: 6,249
Thanks: 430
Fixes: 39
Registered: 30-07-2007

Re: Call Pickup

All very strange! Huh
I have AnyTime 120, which also came with a legacy account.
Call pickup is something I would associate with a multi user ( or extension ) account, whereby you could pickup an incoming call to any phone in your 'group'.
Moderator
Moderator
Posts: 17,191
Thanks: 883
Fixes: 101
Registered: 11-01-2008

Re: Call Pickup

definitely don't have it..
Will Moderate For Thanks
andy265
Grafter
Posts: 78
Registered: 30-08-2012

Re: Call Pickup

I'm on Broadband Phone PAYG and don't have it.