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Adding credit to phone - not working?

pint
Grafter
Posts: 380
Thanks: 6
Registered: 19-08-2007

Adding credit to phone - not working?

i added some credit to my broadband phone to call abroad, but it doesnt seem to have been added.
There was some sort of convulted top up wizzard thing, but so far the money has not appeared.
2 REPLIES
prichardson
Grafter
Posts: 1,503
Registered: 05-04-2007

Re: Adding credit to phone - not working?

I can see you have called in regarding this, but we have been unable to add the payment.
Further information about this is available on http://contactus.plus.net/
pint
Grafter
Posts: 380
Thanks: 6
Registered: 19-08-2007

Re: Adding credit to phone - not working?

Thanks, ive been paying via direct debit for quite a while, and ive now updated ny card details.
i was under the impresion that iot would be an instant 'top up' as with mobile phones.
I must have missed the bit about how long it would take to add credit