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0870 Numbers

itsme
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0870 Numbers

Can we have clarification how the Gradwell announcement going to affect PN VoIP users.
Quote
From August 1st calls made to 0870 numbers from Gradwell lines will be included in all Unlimited call plans, meaning even more free calls. If you’re a customer without inclusive minutes, don’t worry, as the standard call charge will drop from 7ppm to just 1.25ppm, a great saving of over 80% per minute.
This coincides with Ofcom’s recent announcement that they are making radical changes to the way that 0870 numbers work. They have been working with consumer feedback to bring call charges to 0870 numbers in line with those made to national numbers.
From August 1st anyone who owns an 0870 number will no longer earn money when they receive a call. Instead the owner will be charged 2.14ppm for calls to their number. Customers can avoid this charge, and still receive a percentage of the call costs, by simply switching to an 0844 number.
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Moderator
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Re: 0870 Numbers

Will it matter - everyone will be dropping 0870 like hot cakes Roll eyes
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puddy
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Re: 0870 Numbers

I hate all 0870 and 0844 numbers I always look on
http://www.saynoto0870.com
They do most 08XXX just enter the number or company name and it will give you a normal land line number to call

puddy
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Re: 0870 Numbers

I also use "saynoto0870" whenever I can but there are some numbers where there isn't a 01/02/03 equivalent. Also it's a hassle to have to look the number up before dialling it.
So free 0870 calls would be useful - any plans to offer this PlusNet?
Bob
James
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Registered: 04-04-2007

Re: 0870 Numbers

Sorry - I'd meant to say that I'd asked this internally.
We are looking at this currently and will announce upon making any changes.
itsme
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Re: 0870 Numbers

Believe that the new rules by OFCOM on pricing come in on Saturday so PN better update the pricing quickly to avoid being reported.  Wink
Community Veteran
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Re: 0870 Numbers

Presumably this would apply to PlusNet home phone as well?
Bob
James
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Re: 0870 Numbers

Same as per my previous reply Smiley
fotobits
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0870 rates

Are 0870 rates now the same as 01/02 numbers?
If so, are they to be included in any free allowance?
Regards
Moderator
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Re: 0870 Numbers

mod:note
Merged two topics asking the same question.
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puddy
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Re: 0870 Numbers

The reason their a differance  between Gradwell and plusnet voip tariffs is because Gradwell charge their customers line rental charges for a standard 01/02 but we at plusnet get a free 01/02 number
Puddy
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Re: 0870 Numbers

Quote from: bobboulby
Presumably this would apply to PlusNet home phone as well?

The regulation states that 0870 call costs need bringing into line with national call charges. Like Gradwell though, we're looking to do one better than this and lump it into Home Phone customers' inclusive minutes. The project associated with this work is already under way although we're a little behind on the development (sorry about that!). All Home Phone subscribers can expect an email about the changes in due course.
We've not made a decision about the VoIP service as yet but as soon as we have we'll be sure to let you know.

Bob Pullen
Plusnet Products Team
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itsme
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Re: 0870 Numbers

But what are the current chargers for 0870 on VoIP bearing in mind the new rules came in on the 1st August. Also splitting hairs the rate is not in line with national rate but with Geographical Rate. I beleive there may be a different local and National rate for NTS numbers.
Quote
Ofcom has introduced new rules for 0870 calls that come into effect from 1 August 2009. These are designed to encourage communications providers to charge 0870 calls at the same rate as calls to geographic number rates (01, 02 or 03 numbers) i.e. charged at the same pence-per-minute rates and included in communications providers’ call packages price plans on the same basis as geographic calls.
Communications providers that want to charge 0870 calls at rates above those for geographic numbers will be bound by strict rules about how prices are publicised and will be responsible for ensuring their customers know what 0870 calls cost.
In order to improve consumer protection for the most expensive 08 number ranges (the 0871 and 0872 range) Ofcom has decided that from 1 August 2009, these numbers will be regulated by the premium rate services regulator PhonepayPlus
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Re: 0870 Numbers

Quote from: itsme
But what are the current chargers for 0870 on VoIP bearing in mind the new rules came in on the 1st August.

We're currently in discussion with Gradwell, however the published priced on the portal can be found here.
Quote
Also splitting hairs the rate is not in line with national rate but with Geographical Rate. I beleive there may be a different local and National rate for NTS numbers.

The original proposal was to bring charges for 0870 calls into line with national calls to geographic numbers. If anyone wants to read the full proposal document then there's a PDF copy available here.

Bob Pullen
Plusnet Products Team
If I've been helpful then please give thanks ⤵

itsme
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Re: 0870 Numbers

To clarify PN are not breaching the OFCOM rules on the pricing of 0870 numbers that came in force on the 1st August?