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very slow connection speed


very slow connection speed

Traceroute Results: View Traceroutes
Traceroute Time (24 Hour): 12:20 to 12:40
Traceroute Duration: 20 minutes
Traceroute Packet Size: 64 bytes
Packetloss in Traceroute?: Yes
Exchange: Exchange KINGSMEAD
Problem: Permanently Slow Data Transfer (Everything is slow)
Duration of Problem: Since installation
Minimum Speed Achieved On PlusNet Speedtest: 367.9 kbps
Maximum Speed Achieved On PlusNet Speedtest: 830.3 kbps
Average Speed Achieved On PlusNet Speedtest: 599.1 kbps
Account: ADSL Home (Self Install) - 1mb (50:1)
IP Block Size: Single (default)
Ticket Number: None
Additional Information: It should not be as slow as 367.9kbps. I always encounter a slow connection speed. Please help me to fix it. cheers :roll:
Community Veteran
Posts: 3,181
Thanks: 19
Fixes: 2
Registered: 31-07-2007

very slow connection speed

That trace looks corrupted, when running a trace you can't do Anything onlline or run one after closing any p2p applications.

Disable all application auto updates eg Email/ Virus scanner updates
Close any online applications, msn/aim/icq etc
If closing p2p applications wait 10 mins at least for the pings to you IP to stop.

Then start the trace and go have a coffee/lunch what ever.

But if not then reboot your router and see what happens.
Unvalued customer since 2001 funding cheap internet for others / DSL/Fibre house move 24 month regrade from 8th May 2017