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upgrade prob

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upgrade prob

I work on a tight budget so having looked at the upgrade page i thought id give it a go because its the first time id seen that i was possibly able to go to 1mb. Money doesn't go into the bank until thursday but when it said it would take 5 to 7 days to complete i thought oh yes im okay here. So i ordered, and lo and behold my money was attempted to be taken, its not there so i guess my bank will now charge me 30 quid. Who on earth would pay for anything before they had it?
2 REPLIES
Dizzley
Grafter
Posts: 275
Registered: 17-04-2007

upgrade prob

Sorry to hear this. But it's not really unusual to pay for stuff as you place an order for something to be delivered later: stuff online, holidays, air tickets etc.

PN have to pay BT when they order the work.

Thanks for the warning.
Community Veteran
Posts: 14,469
Registered: 30-07-2007

upgrade prob

Any regrade fees are automatically taken within a day of your order being placed. This is an automated system.

The only payment that is taken after your upgrade has been completed is the new monthly fee.