i have just had second email asking if i want to upgrade to 1mb from my 512,i know that there is too much noise on my line but i thougt what the heck so i tried to upgrade,i got this email 1 week later,
The following comment was added to the ticket
Unfortunately your request to upgrade your service has been rejected as the amount of noise your line generates has been measured too high to support the 1 meg and 2 meg products. You will remain on your current account type and i have refunded you the regrade costs.
what i want to know is why plusnet keep emailing me and probably others with these upgrade offers when they know my situ with noise on the line,i understand these emails arent sent to just me but probably everyone,its quite annoying,i keep thinking somethings changed with m line and plusnet are letting me know by sending these emails ,guess in futurre i should just ignore them?