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taking a while to get started....

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taking a while to get started....

i orderd adsl on the 30th nov and the order tracker is still on checking my line,the first step,is this me or do they always take this loing?
1 REPLY
Community Veteran
Posts: 6,983
Thanks: 8
Registered: 10-04-2007

taking a while to get started....

Normally not much more than 10 working days from start to finish.
It may be worth having a look at link:Contact us as you will see more info there along with commit dates etc.
If nothing has moved in a day or so then it may be worth raising a ticket using the link:Contact us facility to see what is happening.