Traceroute Duration: 1 minutes
Traceroute Packet Size: 64 bytes
Packetloss in Traceroute?: Yes
Exchange: Longton Problem: Other (Please explain below)
Other Problem Experienced: Can be fine one moment... a snail the next. Packet loss, etc. Checked everything, rebooted the lot.
Duration of Problem: Less than 1 week
Minimum Speed Achieved On PlusNet Speedtest: 52.3 kbps
Maximum Speed Achieved On PlusNet Speedtest: 493.2 kbps
Average Speed Achieved On PlusNet Speedtest: 272.75 kbps
Account: ADSL Office 500 (20:1)
IP Block Size: 4
Ticket Number: None
Additional Information: None
Your exchange is flagged as amber which means there will be slowdowns during busy periods on the exchange due to congested VPs. BT are planning to update the VPs on 10/03/2004. Until that is done there may be nothing you or PlusNet can do to improve your speed.