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Ivan_other
Newbie
Posts: 4
Registered: 05-08-2007

speed

Traceroute Results: http://cgi.support.plus.com/faultreporting/tracert.php?tracertid=2070597
Traceroute Time (24 Hour): 18:50 to 19:10
Traceroute Duration: 20 minutes
Traceroute Packet Size: 64 bytes
Packetloss in Traceroute?: No
Exchange: morley
Problem: Other (Please explain below)
Other Problem Experienced: recently updated my account to 1MB but the speeds i appear to be achieveing are way below expectations? and are also very inconsistent.
Duration of Problem: Less than 1 week
Minimum Speed Achieved On PlusNet Speedtest: 322.0 kbps
Maximum Speed Achieved On PlusNet Speedtest: 380.9 kbps
Average Speed Achieved On PlusNet Speedtest: 351.45 kbps
Account: ADSL Home (BT Install) - 1mb (50:1)
IP Block Size: Single (default)
Ticket Number: None
Additional Information: None
3 REPLIES
N/A

speed

Hi there,

Would you like to give us a bit more info about your setup.

Hardware - Modem /router

Connection to phone line

System / O/S


Mark
Ivan_other
Newbie
Posts: 4
Registered: 05-08-2007

speed

hello,

yes my router is a 3com 11g router adsl access point

operating system is windows xp pro

acer travelmate 290 with intel centrino

i am wireless, hope this helps?
N/A

speed

Hi there,

Have you checked out the ADSL Troubleshooting Guide in the Tutorials and FAQ's

http://portal.plus.net/central/forums/viewtopic.php?t=9565

Or Tweaking or changing your MTU

If you read thru the guide above it may help. If not post back and I am confident you will get guidance.

Regards

Mark