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speed upgrade

bikepump
Grafter
Posts: 79
Registered: 01-10-2007

speed upgrade

hello all,

i applied for an "up to 8mb upgrade2 a few weeks ago. in this post mark said it's be ready tuesday morning but my high speed broadband tab in my connection shows 2000kbps still:
Quote
@ bikepump

Hi there.

Your regrade order has been placed and should be complete by Tuesday. This is usually done in the early morning and should be complete when you get up, providing that is at a normal hour Smile


i'm only expecting upgraded speeds of 5.5mb due to my location, but was wondering if someone from PN couold help me out here. I do understand that it takes time but it seemed mark was expecting it to be completed by this morning.

many thanks, bikepump
3 REPLIES
Mand
Grafter
Posts: 5,560
Thanks: 1
Registered: 05-04-2007

speed upgrade

Hi there,

The order has completed, and I've made the necessary changes our end to ensure that you get the maximum speeds possible.

Please give it 5 minutes or so and then reboot. Smiley
bikepump
Grafter
Posts: 79
Registered: 01-10-2007

speed upgrade

thanks very much Cheesy

alls working v. well, cheers again Cheesy
Mand
Grafter
Posts: 5,560
Thanks: 1
Registered: 05-04-2007

speed upgrade

No problem, glad it's now sorted for you. Smiley