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speed test results v dsl connection speed

alkan
Dabbler
Posts: 21
Registered: 01-08-2007

speed test results v dsl connection speed

can someone please explain to this dunce, why my netgear dg 834 router and the bt speed test dsl connection result shows a down stream speed of over 6000kbps while plus net , bt ,speedtest.net and broadbandmax , show around the 3000kbps mark.
have i a problem and if so, is there a fix. or is it a quirk of broadband.
2 REPLIES
James
Grafter
Posts: 21,036
Registered: 04-04-2007

speed test results v dsl connection speed

Hi there,

Basically, the connection that you have with the exchange has a speed of 6560Kbps, however, BT have profiled your line at 3000Kbps. Max broadband is designed for the profiled speeds to be recalculated every 3 days and your latest calculation was from yesterday.

Hopefully in a couple of days your profiled speed will be raised on the assumption that your synchronisation speed with the exchange remains as it is. Keep an eye on this link:

https://portal.plus.net/my.html?action=data_transfer_speed

When that goes up, you should see improved throughput speeds.
alkan
Dabbler
Posts: 21
Registered: 01-08-2007

speed test results v dsl connection speed

thank you, i understand at last.