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speed problems

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speed problems

Traceroute Results: View Traceroutes
Traceroute Time (24 Hour): 18:45 to 19:05
Traceroute Duration: 20 minutes
Traceroute Packet Size: 64 bytes
Packetloss in Traceroute?: Yes
Exchange: CAVERSHAM
Problem: Other (Please explain below)
Other Problem Experienced: Speed of web browsing and down loading varies at various times through the day
Duration of Problem: Since installation
Minimum Speed Achieved On PlusNet Speedtest: 40 kbps
Maximum Speed Achieved On PlusNet Speedtest: 470 kbps
Average Speed Achieved On PlusNet Speedtest: 255 kbps
Account: Broadband Easystart - 512kb (50:1)
IP Block Size: Single (default)
Ticket Number: None
Additional Information: Are connecting through ADDON 4 ports router with 2 computers connected. Problem does not seem to be related to how many computers are connected
1 REPLY
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speed problems

It would probably be best if you kept the information in the one thread. Makes it easier for the staff to collect it all together.