cancel
Showing results for 
Search instead for 
Did you mean: 

speed problems

N/A

speed problems

Traceroute Results: View Traceroutes
Traceroute Time (24 Hour): 21:00 to 21:21
Traceroute Duration: 21 minutes
Traceroute Packet Size: 64 bytes
Packetloss in Traceroute?: Yes
Exchange: thorpe
Problem: Other (Please explain below)
Other Problem Experienced: Upgraded from 500kbs to 1meg but still connecting at 500kbs
Duration of Problem: More than 2 weeks
Minimum Speed Achieved On PlusNet Speedtest: 53.6 kbps
Maximum Speed Achieved On PlusNet Speedtest: 1840 kbps
Average Speed Achieved On PlusNet Speedtest: 946.8 kbps
Account: Broadband Easystart - 1mb (50:1)
IP Block Size: Single (default)
Ticket Number: 8
Additional Information: Not sure if speeds are correct as minimum speed was 0.00kbs but wouldnt let me continue with this setting.
1 REPLY
N/A

speed problems

Traceroute Results: View Traceroutes
Traceroute Time (24 Hour): 21:44 to 22:04
Traceroute Duration: 20 minutes
Traceroute Packet Size: 64 bytes
Packetloss in Traceroute?: Yes
Exchange: SANDERSTEAD
Problem: Permanently Slow Data Transfer (Everything is slow)
Other Problem Experienced: denied access to various webpages
Duration of Problem: More than 2 weeks
Minimum Speed Achieved On PlusNet Speedtest: 454 kbps
Maximum Speed Achieved On PlusNet Speedtest: 486 kbps
Average Speed Achieved On PlusNet Speedtest: 470 kbps
Account: ADSL Home (Self Install) - 512kb (50:1)
IP Block Size: Single (default)
Ticket Number: None
Additional Information: None