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speed checks

buckz
Newbie
Posts: 8
Registered: 02-08-2007

speed checks

what are the recommended speed checks that i should carry out, as i believe my connection isn't as quick as it should be!!

TIA
11 REPLIES
kreynolds
Grafter
Posts: 433
Registered: 05-04-2007

speed checks

For BT

http://speedtester.bt.com/

For LLU

http://speedcheck.ispconnect.co.uk/speedcheck/
Use own login to test inc PN network or User: testing@dslconnect.co.uk Pass: testing to test the connection to the exchange

For generic speed tests you can use

http://www.mybroadbandspeed.co.uk/
http://www.speedtest.bbmax.co.uk/
http://www.speedtest.net/
buckz
Newbie
Posts: 8
Registered: 02-08-2007

speed checks

Thank you, will use the BT one,
buckz
Newbie
Posts: 8
Registered: 02-08-2007

speed checks

here's the results:

IP profile for your line is - 2000 kbps
DSL connection rate: 448 kbps(UP-STREAM) 3712 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 1761 kbps

what now?
kreynolds
Grafter
Posts: 433
Registered: 05-04-2007

speed checks

Has the connection been stable at 3712 for more than 3 days?
buckz
Newbie
Posts: 8
Registered: 02-08-2007

speed checks

yes, for about a week now
kreynolds
Grafter
Posts: 433
Registered: 05-04-2007

speed checks

sounds like the BRAS profile hasn't been updated or PN haven't received the delta report.

Either way raise a ticket to get your profile changed.
buckz
Newbie
Posts: 8
Registered: 02-08-2007

speed checks

thanks for your help kreynolds
buckz
Newbie
Posts: 8
Registered: 02-08-2007

speed checks

One of the filters that PN supplied with my bt voyager 2110 has just given up the ghost!!!!
Maybe the source of the problem!!
buckz
Newbie
Posts: 8
Registered: 02-08-2007

speed checks

So how to i raise a ticket about the filter, after all I've only had it 12 days!
Will the nice people at PN send me a replacement Cheesy
kreynolds
Grafter
Posts: 433
Registered: 05-04-2007

speed checks

Go to http://portal.plus.net/wizard/index.html?

Under Technical Support click on the following

Broadband Setup - Getting started--->Fixing Broadband Setup Problem--->Broadband Hardware--->I've Already Tried Reinstalling My Hardware--->My Hardware Is From Plus Net.

This'll then open the ticket for you
buckz
Newbie
Posts: 8
Registered: 02-08-2007

speed checks

Thanks mate you've been a real help Cheesy