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slow speeds...should be up to 8Mbps

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slow speeds...should be up to 8Mbps

Can you tell me why I have had connection speeds of no better than 160 to 190 Kbps for the last week ever since I was reconnected after being disconnected for about 48 hours
2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 17,624
Thanks: 610
Fixes: 158
Registered: 05-04-2007

slow speeds...should be up to 8Mbps

As you are on the LLU service one of the first steps to resolve problems is to reduce the connection speed. I have altered back to the normal profile for you now. Please let us know if you start to have connection problems again.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Help Team
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slow speeds...should be up to 8Mbps

iam exactly the same downloading at 350+ on thursday , since then i am lucky to get 50+kps