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slow adsl

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slow adsl

b]Traceroute Results: View Traceroute
Traceroute Time (24 Hour): 15:43 to 16:27
Traceroute Duration: 44 minutes
Traceroute Packet Size: 64 bytes
Packetloss in Traceroute?: Yes
Exchange: hampton
Problem: Permanently Slow Data Transfer (Everything is slow)
Duration of Problem: More than 2 weeks
Minimum Speed Achieved On PlusNet Speedtest: 803 kbps
Maximum Speed Achieved On PlusNet Speedtest: 777 kbps
Average Speed Achieved On PlusNet Speedtest: 790 kbps
Account: ADSL Home (Self Install) - 2mb (50:1)
IP Block Size: Single (default)
Ticket Number: 15282892
Additional Information: None
1 REPLY
Community Veteran
Posts: 14,469
Registered: 30-07-2007

slow adsl

I'm guessing 192.169.1.1 is your router. It is clear from your tracert that is what is causing your problems before it even gets to the BT network and then to plusnet.

I suggest you reboot that device and re-run the WinMTR test and see if the packet loss goes away. If it does not it may be faulty and nees to be replaced. If you no longer get the packet loss on the router and you still have slow speeds then report the problem again.

Until you solve your own local problem there is little anyone can do to help.