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plusdsl2 catch22

N/A

plusdsl2 catch22

Following the invite email to try the plusdsl2 and report I've tried twice and does not connect. Revert back to plusdsl and get usual 7 Mb connection with 4.5Mb on connection test throughput. Heaven

Try to report fault via the usual system with question and answers. Get to a question that says if it doesn't work revert back to the original and if that is OK all is fixed ! and cancel fault call.

So how do PN get to know that plusdsl2 doesn't work ?

Catch 22 :roll: :roll:
4 REPLIES
Community Veteran
Posts: 14,469
Registered: 30-07-2007

plusdsl2 catch22

You are still on PAYG and not switched to one of the BBYW accounts? Only the origibal PAYG users can connect to RIN.

Just raise a general question rather than going through the fault system.
N/A

plusdsl2 catch22

What's BBYN and RIN, If i'm STILL on PAYG why am I not an original PAYG ?
Community Veteran
Posts: 14,469
Registered: 30-07-2007

plusdsl2 catch22

BBYW - Broadband Your Way, PlusNets new range of products

RIN is the trial network that you connect to when using plusdsl2

If you are on broadband PAYG and have not switched to a BBYW product then you are on the original PAYG product.

What I am trying to determine is if you have changed products since you received the email about the trial network as the new BBYW products do not support connections to the RIN network.
Community Veteran
Posts: 1,850
Registered: 04-04-2007

plusdsl2 catch22

Hi there.

I have replied to the ticket on your account. Peter has hit the nail on the head in his response and my reply to your ticket will provide more info.

Hope that helps.