cancel
Showing results for 
Search instead for 
Did you mean: 

ordered upgrade but still nothing

N/A

ordered upgrade but still nothing

well i got feed up waiting for plusnet and BT to upgrade my account so i paid the 15 quid fee and was told 5-7 days and it will be upgraded,well its been 7 days now and still nothing !
anyone any idea how much longer i'm going to have to wait?
1 REPLY
N/A

ordered upgrade but still nothing

well i raised a ticket asking the same question and got this reply "on the 25 of august your account type was upgraded to plusnet broadband premier"

well i was already on that so what have i paid 15 quid for? they've upgraded me to the same package i was already on ?!?!? i've raised yet another ticket but got no reply.

whats going on plusnet?

ticket number 17466102 if anyone can be arsed to look.