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no telephone ring

N/A

no telephone ring

I have just installed pci started pack and everything works except when I use a splitter connected directly to master BT socket and I’m online the telephone will not ring in.
Can anybody help?
2 REPLIES
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RE: no telephone ring

> I have just installed pci started pack and everything works except when I use a splitter connected directly to master BT socket and I’m online the telephone will not ring in.
> Can anybody help?
>

Not much help I guess but it's worth raising a ticket via the "Contact Us".
N/A

RE: no telephone ring

You dont need a splitter for the modem on the telphone. The modem will plug straight in without any need of a splitter.

As for the phone how many phones are you using? I was thinking it could be a REN problem if you have more than the allowed phones or devices on the line. I assume the phone rings when you pc is off?


> > I have just installed pci started pack and everything works except when I use a splitter connected directly to master BT socket and I’m online the telephone will not ring in.
> > Can anybody help?
> >
>
> Not much help I guess but it's worth raising a ticket via the "Contact Us".
>