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moving from bt broadband

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moving from bt broadband

I am trying to get a friend on to plus net. He has BT broadband how long is the downtime when swaping isps as this is his main concern when swapping.

He is on a 512k with bt but wants 1 meg with plusnet
3 REPLIES
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moving from bt broadband

IIRC, 30 mins tops for each change needed.

The migration may be longer, though most of that relates to the user, and changing his/her login details.

The regrade is usualy 30 mins tops, and happens in the early hours of the morning, when you wouldn't notice. The most you would need ot do with this one, is possibly reset your connection and allow it to resync.
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

moving from bt broadband

Hi,

Downtime is usually about 30-60 minutes, although it can happen at any time of day. I've been through a migration myself, connection dropped about 11am. Rebooted my router when I got home and put the new username and password in and it connected straight away.

The lead time is usually around the 3 week mark.
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moving from bt broadband

I'm getting suspenseful now Tongue Almost up to week 2 of 3...

Blah BT love to be as slow as possible