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moving areas


moving areas

will be relocating to cornwall in a couple of months time have checked the area (wadebridge) and it currently has ADSL. how do i go about ceasing and reproviding the adsl line and how much will it cost?

moving areas

This has been covered a few times allready on the fourm.

What the cost is, depends on the package, the contract and the hardware in use.

First, if you have a BT installed service, the connection equipment is theres, so you can't trust that you will be able to use this once you have moved.

If you purchased a starter pack from +Net, then you own the eqipment, and are one step towards cheaper setup costs.

There are two types of 12 month contract.

1: If you paid the connection charge upfront, then you can move move, and continue on the same 12 month contract (see section on activate charges below)

2: If you payed the activation over 12 months, then you must pay the remainder of the charge before you can cease.

Note: If you have past the 12 month charge, you account reverts to a 1 month contract, so the above doesn't apply to account out of the 12 month contract.

Activation charge:

Provided you have connection equipment, you will only need to pay the activation charge based on the package you choose.

As such, in total, it is:
<remaining contract charges> + <activation of new house> + <connection eqipment>

SOme of the values may be 0.
Community Veteran
Posts: 6,983
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Registered: 10-04-2007

moving areas

If you are already on ADSL with plusnet you should be able to get your account transferred to the new phone.
You will though have to pay for a new activation at the new premises.
Let Plusnet know what you want by using the link:Contact Us