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mac code

N/A

mac code

i have been with this provider for 2 days what a mistake i made but the trouble is will plusnet give a mac code this early ifnot what can i do to get off them and to get back with my old provider or get a new isp
4 REPLIES
Community Veteran
Posts: 1,653
Registered: 13-06-2007

mac code

Plusnet offer a 45 day period where if your not satified they will pay for your move to a new ISP.


Have a look at:

http://www.plus.net/features/customer_guarantee.shtml
N/A

mac code

how long does it take to sort out though
Community Veteran
Posts: 1,653
Registered: 13-06-2007

mac code

No idea I'm afraid I don't know anyone whos gone down that path, your best raising a ticket asking for info on it or seeing if Mand one of the Comms guys can give you some advice here
Mand
Grafter
Posts: 5,560
Thanks: 1
Registered: 05-04-2007

mac code

Hi there,

If you want to migrate out under the PlusNet guarantee you can do so by raising a ticket and stating so. Any deferred items will become payable.

However as you have only been with us for 2 days I would like the oppurtunity to try and resolve this for you, if you would care to tell me what the issue is I would be happy to look into it (You can PM me if you don't want to give info here).