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line upgraded?

dragona
Grafter
Posts: 207
Registered: 31-07-2007

line upgraded?

hey, woke up this morning and found that my router was saying i had

288 Kbps Upstream,
2272 Kbps Downstream

i was on a 1 meg premier account ...

now ive tried a download and only appear to be getting about 120 - 130 K just wanted to know do we have to wait for plusnet to do something before we can download at max speed? because i was able to download at the same speed before. :\ i tried rebooting my router and nothing changed.

Thanks -Dragona
8 REPLIES
Alecto
Grafter
Posts: 2,886
Registered: 30-07-2007

line upgraded?

see this post:
http://portal.plus.net/central/forums/viewtopic.php?t=26923

looks like the same problem.
dragona
Grafter
Posts: 207
Registered: 31-07-2007

line upgraded?

thought it might be something like this wasnt sure ^.^ maybe they should put a sticky topic about speed upgrades ^.^ guess i'll just wait it out

Edit: And thanks for the quick reply ^.^
N/A

line upgraded?

Some times i used 2 get incorrect speeds showing. Once it said connected at 8mb then 2mb. Its just mental
dragona
Grafter
Posts: 207
Registered: 31-07-2007

line upgraded?

heh, this is constnt and after 2 or 3 reconnects its till saying the same figure Shocked just waiting for plusnet to change my speed now Shocked
N/A

line upgraded?

happened to me this morning, called up pn on the phone and it took 30 secs for them to sort out their end. Couldnt wait for a ticket etc.
N/A

line upgraded?

All it takes is a refresh of your connection at both the Plusnet end and your end. They can do it if you call them but I see they are getting many requests for this now.

Regards.
dragona
Grafter
Posts: 207
Registered: 31-07-2007

line upgraded?

well if you have the free upgrade ... dont you have to wait your turn?
N/A

line upgraded?

Well, yes and no.

The upgrade has occured.

Plusnet just don't know it has.