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how long?

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how long?

i'm on Plus.net 512Kb ADSL service at the moment, if i want to upgrade to 2mb adsl service, how long will it take once i ordered?

if i upgrade, will it start new 12 months contract again? is it possible that i can downgrade back to 512KB anytime i want?

thanks Smiley
7 REPLIES
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WHAT!!!!!!! just realised Plus.Net doesnt do 2mb ADSL service Sad Sad Sad

i'm deeply shocked
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Yeh, but that's 2Mb, not the 2mb he wanted Wink

As for "downgrading" from 2mb to 512KB, I'd call that a considerable upgrade!
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kingwesuk: It depends on the exact product you are on at the moment. If it is also a 20:1 product, I believe it would be a small downtime. Otherwise, if you're on a 50:1 product, then switching to the 20:1 would be considered a reprovide, and would take the same amount of time as activating a new line would.
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There's a connection charge of £58.75 (twelve months contract)
and £70.50 (one months contract) for the 2Mb service.
I'd imagine you'd haveto pay a re-connection fee to
'downgrade' to 512K 50-1 after the expiry of any contract.
I've also heard that the upgrade charges are being looked
into by plusnet.
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No, you can regrade between pretty much any account at this time, with the exception of the engineer installs (or any prior to wires-only).

As from the 20th of this month (5 days ago) this went official.

Eurotrain, see the FAQ in writting (BT Developments) for further info.
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Sorry - I need to make sure I have the correct information before replying Shockedops: