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how long does it take to set up email address

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how long does it take to set up email address

hi im just wondering how long will it take to set up email address in outlook 2003
as im getting a error saying unable to log onto incoming mail server also a box pops up saying password username and i put it in but its incorrect so does plusnet have to sort it out at there ifso how long does it take to set up
7 REPLIES
LiamM
Grafter
Posts: 5,636
Registered: 12-08-2007

how long does it take to set up email address

When you setup your email account in Outlook you first need to have that account setup at Plusnet's end. Outlook doesn't actually setup the account for you, just logs onto an account setup with Plusnet.

Under "My Account" on the left is the option "Email Settings". Use this to create a mailbox.
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how long does it take to set up email address

i can send emails via outlook but im not recieving them please reply back asap
Community Veteran
Posts: 14,469
Registered: 30-07-2007

how long does it take to set up email address

What are you using for the outgoing SMTP server? It should be relay.plus.net.

What errors are you getting (you need to post them in full).

Have you read through the help & support section on Emails?
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how long does it take to set up email address

it is relay and i am not getting any error messages
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how long does it take to set up email address

There is trouble with the emal servers this morning. I've had a few messages saying Outlook cant connect.
Word_Warrior
Grafter
Posts: 502
Registered: 30-07-2007

how long does it take to set up email address

Are you using the correct Account ID info in receiving mail section?
it should read

Username+mailbox name
e.g. plusnet+webmaster

Common error we all do it.

Oh it's just me then. Cheesy
Word_Warrior
Grafter
Posts: 502
Registered: 30-07-2007

how long does it take to set up email address

Are you using the correct Account ID info in receiving mail section?
it should read

Username+mailbox name
e.g. plusnet+webmaster

Common error we all do it.

Oh it's just me then. Cheesy
Aologies for the duplicate pressed twice while in a portal slowdown. Couldn't delete it.