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superloon
Grafter
Posts: 85
Registered: 01-08-2007

help

my speeds on the speed testers are fine between 6mbps and 3 mbps which is fine? but the last few days my internet pages games ect ar really slow is this plusnet or could my filters need changingHuh
6 REPLIES
alankay
Grafter
Posts: 78
Registered: 21-07-2007

help

Have you inadvertently downloaded one of those annoying browser add-ons lately? Try disabling them and perhaps a virus scan might turn up something.
superloon
Grafter
Posts: 85
Registered: 01-08-2007

help

no addons scans fine internet slow
Community Veteran
Posts: 6,983
Thanks: 8
Registered: 10-04-2007

help

Try a BT speed test http://speedtester.bt.com/ it does get very busy at times so you may have to keep trying.
The reults from that test should not use Plunet at all so it will tell you if its congestion on the BT network or not.
superloon
Grafter
Posts: 85
Registered: 01-08-2007

help

IP profile for your line is - 6500 kbps
DSL connection rate: 448 kbps(UP-STREAM) 7616 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 3951 kbps
Community Veteran
Posts: 6,983
Thanks: 8
Registered: 10-04-2007

help

So that result is showing some conjestion on the BT network but not enough to make your web pages slow to load.
It may be worth trying at a time when you are finding things very slow and see what you get then.
If its still at the 4mb mark then you may need to have it investigated by raising a "Question" via the "Help and Support" system.
Community Veteran
Posts: 1,931
Thanks: 4
Fixes: 1
Registered: 01-08-2007

help

Possibly try different DNS servers such as open DNSHuh