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help please im throttled at 500kbps

zambezi
Dabbler
Posts: 15
Registered: 31-07-2007

help please im throttled at 500kbps

hi there,
was wandering if there is any way of getting the exchange to update quicker as it says my maxium connection is 500kbps

but im connecting on my router at 7904 kbps

i had a few power cuts yesterday so mu router was off a couple of times but then the above happend

im surfing at 127kbps

or do i just have to reconnect once a day for 3 days to get it back ?

any help would be appreciated
1 REPLY
N/A

help please im throttled at 500kbps

Looks like BT Max has clobbered you and you will have to go thru the reboot process for a few days.

Hopefully you havent been caught by the Plus problem.