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email problem

N/A

email problem

trying to set my email to work with windows mail i manage to receive my emails but when trying to send i get the following error message

An unknown error has occurred. Subject 'bank hols drunken pics', Account: 'mail.plus.net', Server: 'relay.plus.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0B

thanks

c roberts
3 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

email problem

Hi,

That particular error tends to appear most often when the sender's email address is set incorrectly. If you go into your mail account settings, check that your email address is right (sometimes see this error if you enter @username.plus.net instead of @username.plus.com).
N/A

email problem

ive ch3ecked my address and it is set to @coficymru.plus.com
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

email problem

If it's still giving the error I'd suggest deleting the mail you're trying to send from your outbox and re-writing it, if that still doesn't work then delete the mail profile settings and re-enter them again, sounds like something somewhere is saved incorrectly and it's usually easier to just restart than go and find which setting is wrong.