cancel
Showing results for 
Search instead for 
Did you mean: 

downloading problems

N/A

downloading problems

why is my broadband downloading at only 60 kps . on 8 meg premier (get about 4 meg )
4 REPLIES
Community Veteran
Posts: 14,469
Registered: 30-07-2007

downloading problems

WHat product are you on? Downloading from where? downloading what? Is the speed different depending on the time of day. Have you run a speed test from several websites to confirm the speed? have you run a BT speedtest?

You don't give enough information for anyone to help you.
N/A

downloading problems

sorry, I'm on premier .
downloading a film previously coming down at 350kps now only 50kps . on private invite only site.
Is account being mananged ?
p.s not near my limit as downloading on off peak period .
but heavy user
N/A

downloading problems

just run a speed test and got 6.4 megs from plusnet servers ,
so i can download at 800+ kps ?
N/A

downloading problems

still no increase have upgraded to option 4 see if that helps ,
shoudn't because i was on the old premier plus