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does anyone from Plus care?

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does anyone from Plus care?

Been waiting for days now for response to my problem.

number 20080797.

nothing! anyone in Plusnet bothered?? You appear top have a lot of unhappy customers, myself included.

Eventually got through on the helpline to be told,

"It takes time you know, sorry but theres nothing I can do"

thats from the helpline!
5 REPLIES
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does anyone from Plus care?

still waiting!

anyone beat 4 days?
Community Veteran
Posts: 1,653
Registered: 13-06-2007

does anyone from Plus care?

Send an email to comms@commsteam.plus.com this should give the comms team a nudge about your ticket which should speed things up for you!
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does anyone from Plus care?

thanks!

wont hold my breath tho!
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does anyone from Plus care?

Couldnt agree with you more, no one seems to be bothered.

I waited 7 days for a completely pointless answer. Ticket is still open (ID 20047023) and have been waiting 3 days (4 tomorrow) again for an update. All in all I have been waiting since 11th August for some kind of useful response.

I am now seriously considering someone else for my broadband. No one else can be worse lets face it!!
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does anyone from Plus care?

I feel for you all, but as I am now in day 21 I take the prize!!! Smiley