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any existing plusnet customers regraded to 1 mb Trial yet ?

Couger
Grafter
Posts: 181
Registered: 31-07-2007

any existing plusnet customers regraded to 1 mb Trial yet ?

Hi there

Through i would start a topic for users to leave feedback once they have been regraded to the 1MB Trial service

Im currently waiting

Cheers Sven Hatch Cheesy
39 REPLIES
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any existing plusnet customers regraded to 1 mb Trial yet ?

Hi Sven

Yep I've joined the queue as well!

Any indication of timescales?

Rob :shock:
Couger
Grafter
Posts: 181
Registered: 31-07-2007

any existing plusnet customers regraded to 1 mb Trial yet ?

Hi Rob

Id love to know the time scale involved as i was on the phone to PLUSNET support and they said 2 - 3 days to regrade to the 1 MB

But on the other hand in here and ADSL guide peps are saying 5 - 7 days

LOL im sitting here waiting for connection to lose sync Tongue
then ill know its coming lol.

Let us all know once your 1 MB has been applied Cheesy

Cheers Sven
Community Veteran
Posts: 6,111
Thanks: 1
Registered: 05-04-2007

any existing plusnet customers regraded to 1 mb Trial yet ?

As far as I know the regrade only takes a couple of hours. However, they won't start work until something like the 10th.

Thomas
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any existing plusnet customers regraded to 1 mb Trial yet ?

So that's not till this weekend then!

Maybe by Saturday!! Woohoo! :lol:
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any existing plusnet customers regraded to 1 mb Trial yet ?

Ive also gone for the 1mb upgrade from 512k and in the queue along with you guys Wink
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any existing plusnet customers regraded to 1 mb Trial yet ?

:arrow: Same here.

Roll on 1mb ! Wink
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1mb Upgrade

:arrow: Signed up a few days ago.

Just waiting for the 1mb connection to take place now.

Lets hope everything works out ok. Smiley
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any existing plusnet customers regraded to 1 mb Trial yet ?

hi ... when you upgraded from your current 512K account did you have to pay an activation fee for the line to be upgraded?
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any existing plusnet customers regraded to 1 mb Trial yet ?

:arrow: Yes you still have to pay the activation fee of 58.75
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Longer wait!

I've just been informed by PlusNet Support that I won't be regraded until 15th October! Sad

By the way, you don;t have to pay an activation fee for the upgrade, but you do have to pay a regrade fee!
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any existing plusnet customers regraded to 1 mb Trial yet ?

Smiley Sorry my mistake you are correct, its a regrade fee of 58.75 not activation.

Bad news about your connection date.
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Re: Longer wait!

Quote
I've just been informed by PlusNet Support that I won't be regraded until 15th October! Sad

By the way, you don;t have to pay an activation fee for the upgrade, but you do have to pay a regrade fee!


SAme ere m8, checked me tickets other night and said 15th Sad oh well rool on wednesday Smiley \o/
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any existing plusnet customers regraded to 1 mb Trial yet ?

theres no way i'm paying nearly 60 quid just to upgrade , they will be getting more money out of everybody who takes them up on the 1mb service anyway , so why does it cost nearly 60 quid just to flick a switch
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any existing plusnet customers regraded to 1 mb Trial yet ?

It isn't the flick of a switch.

BT have to do physical work on your line to move your line onto different systems.

This is also an administration fee for dealing with the requests on the BT side.

PlusNet have acknowleged that this is currently more expensive than what BT charge, hwoever, they hope to change this at a later date (I envision this around the time that BT announce that teh trial is over and it is going live).