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adsl is active on my line but when do i recieve confirmation

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adsl is active on my line but when do i recieve confirmation

my line has been activated since yesterday for adsl on the bt exchange, as i connected the usb modam and it said there is a connection there and also advised me of the data rate. how ever i have not recieved any confirmation from plusnet advising me that my line is active. please could you adivse me regarding the late response or when my line on plus net side would be activated.
1 REPLY
N/A

RE: adsl is active on my line but when do i recieve confirma

> my line has been activated since yesterday for adsl on the bt exchange, as i connected the usb modam and it said there is a connection there and also advised me of the data rate. how ever i have not recieved any confirmation from plusnet advising me that my line is active. please could you adivse me regarding the late response or when my line on plus net side would be activated.


Hi there,

If you're able to sync with the exchange this means that you're well on the way to having the service activated but doesn't necessarily mean that all the tasks associated with providing the service have been completed. We will contact you to inform of ADSL activation once we have had confirmation from BT.

Regards,
Robert

| Robert Kelly........................Unmetered & ADSL solutions
| Customer Support...........................for Home & Business
| PlusNet Technologies Ltd...............http://www.plus.net
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