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adsl activation

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adsl activation

Exactly how long does it take for BT to activate a line, i got an email saying that my line is ok, and have bin charged how long should it take from then??
chris
5 REPLIES
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RE: adsl activation

Hi Chris,

At this stage you will have passed the first set of tests. BT now need to visit your local exchange and do more tests, if these are successful your line will then be activated. This normally takes 5 working days.

Kind Regards

Kevin

--
| Kevin Revill ............... Unmetered & ADSL solutions
| Technical Support ................. for Home & Business
| PlusNet Technologies Ltd. ....... @ http://www.plus.net
+ ----- My Referrals - It pays to recommend PlusNet -----
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RE: adsl activation

Ive read about so many problems, are they likely to happen to me?Huh
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RE: adsl activation

Hi Chris,

The answer is that it is unlikely to happen to you.
Occasionally BT will find that an ADSL connection does not work after they set it up, due to faulty equipment at the exchange.

This is normally resolved within a maximum of 4 working days. Depending on what the issue is.

Kind regards

Kevin

--
| Kevin Revill ............... Unmetered & ADSL solutions
| Technical Support ................. for Home & Business
| PlusNet Technologies Ltd. ....... @ http://www.plus.net
+ ----- My Referrals - It pays to recommend PlusNet -----


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RE: adsl activation

Wow, lines are usually activated within 5 working days? thats impressive, at least it would be, if it wasnt for the fact that i got that email saying my lines fine 6 days ago and still havent been activated.
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RE: adsl activation

For BT, working days are Monday to Friday. Thus you have not quite reached 5 working days.

As soon as the ADSL is activated by BT we will inform you by a phone call and/ or an email if you are not available.

Kind regards

Kevin

--
| Kevin Revill ............... Unmetered & ADSL solutions
| Technical Support ................. for Home & Business
| PlusNet Technologies Ltd. ....... @ http://www.plus.net
+ ----- My Referrals - It pays to recommend PlusNet -----