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a couple of problems

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a couple of problems

ok,
1. recently i installed pc-cillin and i did a virus scan, it said i should disable system restore for a full scan so i did, after wards i was play world of warcraft and i lost connection which is really weird for me, so i tried to get back on, 5 mins later adsl light is still flashing and it cant get a sync, sometimes it gets back on an others it will need rebooting, since i dont have sys restore points anymore i cant do that, i just had the same problem 5 mins ago aswell, does anyone know whats wrong

2. a couple of months ago i was told that i would be getting a free upgrade to 2 meg, they said by july and i still dont have it, does anyone know whats happening with this?

Thx