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Why do I keep dis-connecting from PlusNet

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Why do I keep dis-connecting from PlusNet

As teh topic says really. I still maintain teh ADSL connection but keep dropping off from PlusNet

This seems to occur particularly around when teh phone rings on and then off

Any ideas on what I could check

Nigel
5 REPLIES
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RE: Why do I keep dis-connecting from PlusNet

I got this when a phone that was not going through the spliter was picked up.
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RE: Why do I keep dis-connecting from PlusNet

> I got this when a phone that was not going through the spliter was picked up.

Same here
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RE: Why do I keep dis-connecting from PlusNet

Yeah i had this when I first got ADSL. is the line noisy at all.
First try it with a spitter and ADSL on. Then try it without a splitter and just the phone into the socket. If its noisy with just the phone call BT on 151 and tell them.

You could also try different splitters.

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RE: Why do I keep dis-connecting from PlusNet

> > I got this when a phone that was not going through the spliter was picked up.
>
> Same here

Well put the phone through the splitter then.

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RE: Why do I keep dis-connecting from PlusNet

> > > I got this when a phone that was not going through the spliter was picked up.
> >
> > Same here
>
> Well put the phone through the splitter then.
>
> good advice mate, if the pc and both phones were in the same room!!!!!!!!!