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Why am i being capped?

bimsta88
Dabbler
Posts: 16
Registered: 06-09-2007

Why am i being capped?

i mean my usage was reset yesterday and i've hardly used the internet (light browsing - no downloading) and i am getting speeds of up to 100kb which is like dialup speed times 2. i thought this was broadband.
cud any 1 help me out.
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 17,626
Thanks: 611
Fixes: 158
Registered: 05-04-2007

Why am i being capped?

Your usage was reset yesterday afternoon so there should be no restrictions in place on your account. I would advise rebooting your router as it looks like the current connection has been ongoing for a long period. If this doesn't help then raise a ticket through help & support and we'll ensure that everything is checked from here.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Help Team