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What Do Items on BT Order Mean?

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What Do Items on BT Order Mean?

It's great that you can view your orders online with BT, it's just a shame they are not written in English! Wink The following appear on my ADSL order:

PROVIDE 1 (ADSL) BT IPSTREAM OFFICE 1000
PROVIDE 1 PROVIDE ADSL (ALCATEL)
PROVIDE 1 BTT 1 E/L ON LINEBOX
PROVIDE 1 PSTN CONVERT FROM H/HWY (ADSL)
PROVIDE 1 BTT CALLS OPTION GEO ISP OSC
PROVIDE 1 BTT 1 OSC

Most I can kind of figure out, but I wonder what the second item PROVIDE 1 PROVIDE ADSL (ALCATEL) is? I don't want a router, just the line conversion.
7 REPLIES
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What Do Items on BT Order Mean?

I may be missing the point slightly, but you can view your adsl order status here.
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What Do Items on BT Order Mean?

Indeed.. but the extract above is from the BT site and shows the actual work (job tickets I guess) that the BT engineer will be undertaking as a result of the order placed on my behalf with BT. Is that clearer?
jberry
Grafter
Posts: 1,886
Registered: 08-06-2007

What Do Items on BT Order Mean?

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Most I can kind of figure out, but I wonder what the second item PROVIDE 1 PROVIDE ADSL (ALCATEL) is?


This may relate to the manufacturer of the equipment in your local exchange as some (maybe most?) of the equipment BT use is Alcatel.

Regards,
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What Do Items on BT Order Mean?

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Indeed.. but the extract above is from the BT site and shows the actual work (job tickets I guess) that the BT engineer will be undertaking as a result of the order placed on my behalf with BT. Is that clearer?


Wow - I didn't even know you could do that Smiley
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What Do Items on BT Order Mean?

You can register at www.bt.com - There are a few hoops you have to jump through, but once you've done it, you can track your bill and any orders online.
Community Veteran
Posts: 5,878
Registered: 04-04-2007

What Do Items on BT Order Mean?

Yes it's just the ADSL line card that they need to install (or connect you to an existing one).

Don't know what OSC but I should be able to find out on Monday (unless someone else does in the mean time).

Chris
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What Do Items on BT Order Mean?

I could probably find out too... Just thought there may be a knowledgeable person online...