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Weird Connection problem (long post)

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Weird Connection problem (long post)


Is anyone who is recently ADSL enabled having connection problems?

I raised ticket 4504533 on the 27/4 with the following text:

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My ADSL was activated last week & was working fine. I re-connected after the move to the new 155Mb "fat pipe" and everything was fine until 23:10 last night (26/4) when the connection dropped. Ever since then I cannot re-connect. Also I cannot connect with the bt_test@startup_domain username.

Below is an extract from the log from my Linux based router:

Apr 27 12:53:53 shmoowall smoothwall: Dialing ADSL.
Apr 27 12:53:53 shmoowall pppd[853]: pppd 2.3.11 started by nobody, uid 99
Apr 27 12:53:53 shmoowall pppd[853]: Using interface ppp0
Apr 27 12:53:53 shmoowall pppoa3[854]: PPPoA3 version 20011007 started by nobody (uid 99)
Apr 27 12:53:53 shmoowall pppd[853]: Connect: ppp0 <--> /dev/ttyp0
Apr 27 12:53:53 shmoowall pppoa3[854]: Control thread ready
Apr 27 12:53:53 shmoowall pppoa3[856]: ppp(d) --> pppoa3 --> modem stream ready
Apr 27 12:53:53 shmoowall pppoa3[857]: modem --> pppoa3 --> ppp(d) stream ready
Apr 27 12:56:25 shmoowall pppd[853]: LCP: timeout sending Config-Requests

This would seem to suggest that my modem is talking over USB OK, but can't talk to anything past the exchangeHuh

Modem/router already been re-booted re-powered + physical connections checked to no avail...
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Notice the bit where I state that everything has already been re-booted/re-powered? Can you guess what the response from plus.net support? Yep "re-boot/re-power everything and get back to us if it's still not working". Great.

Anyway, tonight, Mon 29/4 I can "half connect".

The logs below show that I can now get my plus ip (212.159.70.77) but my ppp partner is 217.41.128.200, which I far as I can make out, is a BTOpenworld ip. No wonder then that I can't ping anything in the internet.

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Apr 29 20:55:51 shmoowall smoothwall: Dialing ADSL.
Apr 29 20:55:51 shmoowall pppd[1174]: pppd 2.3.11 started by nobody, uid 99
Apr 29 20:55:51 shmoowall pppd[1174]: Using interface ppp0
Apr 29 20:55:51 shmoowall pppoa3[1175]: PPPoA3 version 20011007 started by nobody (uid 99)
Apr 29 20:55:51 shmoowall pppd[1174]: Connect: ppp0 <--> /dev/ttyp2
Apr 29 20:55:51 shmoowall pppoa3[1175]: Control thread ready
Apr 29 20:55:51 shmoowall pppoa3[1177]: ppp(d) --> pppoa3 --> modem stream ready
Apr 29 20:55:51 shmoowall pppoa3[1178]: modem --> pppoa3 --> ppp(d) stream ready
Apr 29 20:55:54 shmoowall pppd[1174]: local IP address 212.159.70.77
Apr 29 20:55:54 shmoowall pppd[1174]: remote IP address 217.41.128.200
Apr 29 20:55:54 shmoowall smoothwall: PPP has gone up on ppp0

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Can someone with half a clue suggest what's going on? (My smoothwall is 0.9.9 patched up to 12)

I'm currently trying to install the USB SpeedTouch on my win98 laptop to rule out any possible smoothwall problems.

Chris.
4 REPLIES
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RE: Weird Connection problem (long post)


> Can someone with half a clue suggest what's going on? (My smoothwall is 0.9.9 patched up to 12)
>
> I'm currently trying to install the USB SpeedTouch on my win98 laptop to rule out any possible smoothwall problems.

Chris

I too run a smoothwall off my ADSL, and also have no connection. It's nothing to do with the smoothwall, it's to do with the connection. They do get a bit scared when you say the word 'Linux', but all we are after is a good connection.
If you look at the PPP logs it will tell you who disconnected you and why? normally by Peer.

Mine at the moment is connected but with NO data transfer, and everything stops @ 213.120.204.129 which is the BT radius server in Birmingham.

If you want any other ifo or help mail me.
Angus
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RE: Weird Connection problem (long post)

hmmm what version of smoothwall you using? I don't get any of that PPPoATM 3 stuff at all. I am not having any problems currently either. Just out of curiousity what update patches are you running? I noticed that there is one they are asking me to get which fixes some USB issue and PPPoATM issues. I am wondering if this patch might actually be the cause. Have you emailed the log to the guys at smoothwall?

Phil
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RE: Weird Connection problem (long post)

> hmmm what version of smoothwall you using?

0.9.9 patched up to 12

>I don't get any of that PPPoATM 3 stuff at all. I am not having any problems currently either. Just out of curiousity what update patches are you running? I noticed that there is one they are asking me to get which fixes some USB issue and PPPoATM issues. I am wondering if this patch might actually be the cause. Have you emailed the log to the guys at smoothwall?
>

No, the link came back a few days later. My ppp peer had changed and the ip resolves to something like bt-ilford-broadband.hg1.plus.net which I'm assuming is plus.net's new Home Gateway (or is it the radius server?). Don't know why it took so long for me to be able to re-connect though.

I was also disappointed by the lack of response from plus.net support. By the time someone got round to looking at it the link was back up! Their comment on the ticket was:

"RADIUS shows ongoing connection, can ping IP. Problem resolved"

I've just noticed that the blooming things gone down again! I'm at work at the mo' and can't access my Smoothwall from here. It was fine a while ago too :-(((((

Chris.
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RE: Weird Connection problem (long post)

If your ADSL connection is down give us a call when your near the equipment and we will be able to help you further.

Kind Regards

Kevin

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