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Upgraded to slower speeds !!!

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Upgraded to slower speeds !!!

I have just had my ADSL regrade to PlusNet Broadband
Premier 30GB. I was formerly on the PlusNet Broadband Home Lite 1Mb.

Just excitedly done a speed test - see below..................

Downstream 580 Kbps (72.5 KB/sec) 626 Kbps (inc. overheads)
Upstream 241 Kbps (30.1 KB/sec) 260 Kbps (inc. overheads)


I paid more money hoping that my 1mb line would also be upgraded to a 2mb line. Thought the worst that could happen was that my line would stay at 1mb even it couldnt support 2mb


Whats happened ?? My speed has dropped significantly !!!

Any guesses Plusnet HuhHuhHuhHuh
4 REPLIES
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Upgraded to slower speeds !!!

Oh well one reply from a 'Plus Net guy' would have been nice

Guess just have to stick with my crappy speeds since Plus net ignoring my emails too !!
Hey paying more for it too :shock:
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Upgraded to slower speeds !!!

That result does look low, did you adjust MTU setting to go with your new connection.
Doing so may have affected download performance severely
other than that it could have been a false reading, or plusnet having "a funny half hour"
There is also a chance that you have been put onto on overcrowded aggregator, disconnect the adsl and reconnect, do you still see the same results?
Alecto
Grafter
Posts: 2,886
Registered: 30-07-2007

Upgraded to slower speeds !!!

Or check with support that they aren't throttling your connection - that seems to be the commonest problem. Something to do with Pn not telling their own system that you should now be running faster.
LiamM
Grafter
Posts: 5,636
Registered: 12-08-2007

Upgraded to slower speeds !!!

Plusnet don't reply to emails by the way. The official method of support is by raising a ticket through the link:Contact Us wizard.