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Upgraded to ADSL but no e-mail to confirm the application?

Routefinder
Grafter
Posts: 376
Registered: 01-08-2007

Upgraded to ADSL but no e-mail to confirm the application?

I filled in the upgrade "forms" and hwne it got to the last "page" it remained blank for ver 10 minutes so I surmised that the process was completed?

However, I fully expected a confirmatory e-mail advising that the order was being processed etc and that I would hear in due course of the line test etc.

But alas no e-mail.

Can you confirm that the order is in the system?

Many thanks
1 REPLY
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Lorian
Grafter
Posts: 699
Registered: 31-07-2007

RE: Upgraded to ADSL but no e-mail to confirm the applicatio

> I filled in the upgrade "forms" and hwne it got to the last "page" it remained blank for ver 10 minutes so I surmised that the process was completed?
>
> However, I fully expected a confirmatory e-mail advising that the order was being processed etc and that I would hear in due course of the line test etc.
>
> But alas no e-mail.
>
> Can you confirm that the order is in the system?
>
> Many thanks

you could try the adsl tracker page:

https://portal.plus.net/my.html?action=adsl_status