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Upgrade question

snapper_mart
Grafter
Posts: 175
Registered: 03-08-2007

Upgrade question

I think I am supposed to be getting an upgrade from 1MB to 2MB. Is this correct, when is it likely to happen and will you let me know when it does?

Thanks
M
2 REPLIES
snapper_mart
Grafter
Posts: 175
Registered: 03-08-2007

re my question

Just checked and it seems I have been upgraded to the 2MB already, but speed test is showing 850k, I had faster sppeds than this on 1MB !!
Alecto
Grafter
Posts: 2,886
Registered: 30-07-2007

Upgrade question

Looks like Pn are throttling the line as they've not yet updated their internal records for the speed upgrade.
Ring support and ask them to turn off the throttling.