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Upgrade probs

N/A

Upgrade probs

I got upgraded today from 1mb to maxdsl
I get disconnected every minute- I have asked about a new router of the hardware forum, but am not sure that it is all the routers fault. I expected a few disconnections, but not every minute.
My router says
Line Condition
Protocol ADSL State Showtime
Data Path Fast
Operation Mode G.DMT


Line Status ADSL Link Speed Downstream 1984 kbps Upstream448 kbps

SNR Downstream 5.5 dB Upstream 6.5 dB
ATEN Downstream 52 dB Upstream 30 dB
Line Error ADSL layer FEC Downstream 0 Upstream 0
CRC Downstream 8372 Upstream 6
ATM layer HEC Downstream 6398 Upstream 2 Frame Counter Downstream 10934 Upstream 9791

Loop Distance: About 10

Do I need a BT engineer? or any help would be good.
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2 REPLIES
vic_newey
Grafter
Posts: 802
Thanks: 2
Registered: 30-07-2007

Upgrade probs

your snr is very poor both up & down, sit it out & tomorrow it may improve, mine is all over the place as is usual with most connections whilst maxdsl is initiating
N/A

Upgrade probs

Until today I thought a low snr was good Shockedops:
I have had a look, in between disconnections, and If it doesn't improve will try the faceplate option too.
Fingers crossed!