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Upgrade my plusnet to 2mb

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Upgrade my plusnet to 2mb

Can anyone tell me about the 29.99 pounds plus net charges for upgrading the boradband speed from 512kb to 2mb. I read through other forum that plusnet will do that free from April! Is this true? if so, then why the technical support didnt advice me :x
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Upgrade my plusnet to 2mb

If it was beforehand, maybe they didn't know? If it was after, they probably assumed you knew, what with everybody having been e-mailed about it.