cancel
Showing results for 
Search instead for 
Did you mean: 

Upgrade from 1 meg to 2 meg possible?

fastpipe
Grafter
Posts: 41
Registered: 08-10-2007

Upgrade from 1 meg to 2 meg possible?

Would it be possible for my line to be upgraded to 2 meg, a BT engineer notified me that it is possible for my line to be upgraded and did not understand why plusnet did not do so during the free upgrades?

Thanks Smiley

-Barry
4 REPLIES
Community Veteran
Posts: 1,653
Registered: 13-06-2007

Upgrade from 1 meg to 2 meg possible?

your probably best waiting for the upgrades that all customers are getting to MaxDSL, however it may take several months until BT upgrade you
fastpipe
Grafter
Posts: 41
Registered: 08-10-2007

Upgrade from 1 meg to 2 meg possible?

i just checked, apparently its at the end of the month Smiley so say 2 months? lol
Community Veteran
Posts: 1,653
Registered: 13-06-2007

Upgrade from 1 meg to 2 meg possible?

if your lucky!
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Upgrade from 1 meg to 2 meg possible?

I would allow at least 6 months for BT to get around to upgrading all lines. That's how long it took them when they did the free speed upgrades.

While the OPs line may be able to take a 2Mbs speed, I suspect the BT database probably stated only 1Mbs is possible on the line and that is the reason BT would have given why they would not upgrade the speed.