cancel
Showing results for 
Search instead for 
Did you mean: 

Update your credit card?

N/A

Update your credit card?

Portal is telling me to update my credit card details??

I pay via direct debit??

any ideas?

And contact us portal realy annoyingly when you try to raise a requeste with regards to this just forwards you to update credit card screen?? yea thanks i know how to find but how do i raise a question as to why i need too?
4 REPLIES
Alecto
Grafter
Posts: 2,886
Registered: 30-07-2007

Update your credit card?

They like to have an up to date credit card on file in case there are any one-off charges such as downgrade fees, or so they can take any money owing if you leave.

Or I suppose the cynics would say in case they run short of cash. :lol:
N/A

Update your credit card?

Do i have to update?Huh
Alecto
Grafter
Posts: 2,886
Registered: 30-07-2007

Update your credit card?

Don't see how they can make you.
Some people don't have credit cards.
Alecto
Grafter
Posts: 2,886
Registered: 30-07-2007

Update your credit card?

Just checked mine (I pay by DD too) and it's got a credit card as Primary Payment method, which doesn't expire till October.
But it's been scrapped, so they'll have no luck trying to charge anything to it.

If you keep getting annoying messages (never had it so I don't know what happens), PM one of the Pn men on the forums and ask him to get it stopped for you.